ERR_SSL_PROTOCOL_ERROR in Google Chrome – Darrigan Designs

Feb 16, 2022
Internet Security


Welcome to Darrigan Designs, your trusted source for all things related to Arts & Entertainment in the field of Visual Arts and Design. In this article, we will address the common issue of ERR_SSL_PROTOCOL_ERROR that users face while browsing the web using Google Chrome. We understand the importance of a secure browsing experience and aim to provide you with comprehensive solutions to resolve this error.


The ERR_SSL_PROTOCOL_ERROR is an error message that appears when there is a problem with the secure connection between your browser and the website you are trying to access. This error suggests an issue with the SSL/TLS certificates that ensure secure communication over the internet. SSL stands for Secure Sockets Layer, and TLS stands for Transport Layer Security. These protocols provide encryption and authentication to protect the data exchanged between your browser and the website.

Possible Causes

Several factors can trigger the ERR_SSL_PROTOCOL_ERROR in Google Chrome. Let's explore some common causes:

Outdated Browser

Using an outdated version of Google Chrome can lead to compatibility issues with newer SSL/TLS certificates. It is important to regularly update your browser to the latest version available to ensure a smooth and secure browsing experience.

Expired SSL/TLS Certificate

Website owners must renew their SSL/TLS certificates periodically. An expired certificate can cause the ERR_SSL_PROTOCOL_ERROR because the browser cannot establish a secure connection with the website. It is crucial for website administrators to stay vigilant and keep their certificates up to date.

Incorrect System Date and Time

The SSL/TLS certificates are time-sensitive, and if your system's date and time are incorrect, it can result in an SSL protocol error. Ensure that your computer's date and time settings are accurate to prevent this issue.

Misconfigured SSL/TLS Settings

In some cases, the ERR_SSL_PROTOCOL_ERROR can be caused by misconfigured SSL/TLS settings on the website you are trying to access. Webmasters need to configure their SSL/TLS settings correctly to establish a secure connection between the user's browser and the website.


Now that we have identified the possible causes of the ERR_SSL_PROTOCOL_ERROR, let's explore the solutions:

Update Google Chrome

To ensure compatibility with the latest SSL/TLS certificates, it is crucial to keep your Google Chrome browser up to date. Follow these steps to update your browser:

  1. Open Google Chrome.
  2. Click on the three vertical dots in the top-right corner of the browser.
  3. Go to "Help" and select "About Google Chrome."
  4. Chrome will automatically check for updates and install them if available.
  5. Restart your browser to apply the updates.

Check System Date and Time

Make sure your computer's date and time settings are accurate. Follow these instructions to update the system date and time:

  1. Click on the date and time display in the bottom-right corner of your screen.
  2. Select "Date and time settings."
  3. Toggle the "Set time automatically" option to on.
  4. Toggle the "Set time zone automatically" option to on.
  5. Restart your computer to apply the changes.

Contact the Website Administrator

If you encounter the ERR_SSL_PROTOCOL_ERROR on a specific website, it is advisable to reach out to the website administrator or support team. They can investigate the issue and ensure their SSL/TLS settings are correctly configured. Contact information for the website is usually available on their homepage or "Contact Us" page.

Clear Browser Cache

Clearing your browser cache can resolve various browsing issues, including SSL protocol errors. Follow these steps to clear the cache in Google Chrome:

  1. Open Google Chrome.
  2. Click on the three vertical dots in the top-right corner of the browser.
  3. Go to "More tools" and select "Clear browsing data."
  4. Choose the time range for which you want to clear the cache (e.g., "All time" to clear everything).
  5. Select "Cached images and files" and any other desired options.
  6. Click on "Clear data" to delete the cached files and images.


In conclusion, the ERR_SSL_PROTOCOL_ERROR in Google Chrome can be resolved by following the steps outlined above. Ensuring that your browser is up to date, your system date and time settings are accurate, and contacting the website administrator if the issue persists, will help you enjoy a secure browsing experience on Darrigan Designs. If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated support team.

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